:root{--nav:#112330;--nav2:#1a3242;--brand:#147d78;--brand-soft:#e5f5f2;--paper:#f5f7f8;--text:#182b38;--muted:#667984;--line:#dce4e7;--red:#bb4b4b;--shadow:0 16px 46px rgba(17,35,48,.055)}
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@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;transition:none!important}}
